AFTER PURCHASE REQUIREMENTS:
Please send back your faulty product. Once received we will ship
out your replacement product as soon as possible.
Please send the faulty product the below address.
Company name: BOWSE CONSULTANCY LIMITED
first line of address 1: UNIT 006, 2ND FLR KESTREL HOUSE
second line of address 2: KNIGHTRIDER STREET
postal/area code/zip code: ME15 6LU
Country: United Kingdom
Please ensure you reset your phone to factory settings and remove any icloud setup from your phone.
Use a '2nd class signed for when shipping back to us' and include a brief explanation detailing the reason for your return, and that you would like a replacement phone.
If you need to claim for a replacement under your warranty please contact our Warranty Team to open a warranty return case for yourself.
Thank you for your continued cooperation
OnePlus Warranty Upgrade Pack
What does this limited warranty cover?
This Limited Warranty covers any technical faults incurred under normal useage during the
Warranty Period (this involves but is not limited to hardware issues, screen issues or sim issues)
During the Warranty Period, Bulkmobiles will repair or replace, at no charge, products or parts of a product that proves defective under normaluse and maintenance.
How long does the coverage last?
The Warranty Period for our phones purchased from Bulkmobiles are up to 6 months/12 months respectively
from date of New warranty delivery
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
conditions, malfunctions or damage not resulting from defects in material (this includes physical damage by buyer , using
a 3rd party to manipulate or refurbish or fix the phone in anyway)